Software problems do not occur often but when they do BBL will correct and make available ‘Hot Fixes’ almost immediately.

BBL works continually to enhance & improve BBL ProfitSystem ©.  Major feature releases occur approximately every 12 to 18 months.  Each included feature is designed to help a shop run more efficiently and influence the 16bottom line.  A new release will have as many as 100 new features.

The most cost effective marketing is the ability to send emails via marketing automation or in batch to your customers and prospect based on specific criteria. Examples include: Wedding date ranges, Vendors interested in, purchased wedding gown but not veil and many more.

Integration into Constant Contact & Mail Chimp popular email marketing tools as well.

Need to eMail a Purchase Order to a Vendor. How about a receipt to a customer or a notification a customer dress is received or confirmation of an appointment. All can be accomplished via eMail and/or texting.

Web forms allow a shop to collect information from customers & prospects via the web and for the collected information to be easily managed within WinPOS©.

Insert forms on a website, like dress inquiries, appointment requests and have the form info appear in WinPOS©.

Tired of a non stop stream of questions from existing customers. Examples like, is my dress in yet, have my attendants ordered, what’s my balance, can I get another receipt copy.

All these can be answered via a shop’s web-site & BBL ProfitSystem© where your customer simply enters a web-key and then receives an onscreen recap of their event. All without calling the shop!

A shop can call toll free as many times as they need for help and questions

A shop can eMail or Fax as many times as they need for help and questions.

An added value service where a shop can back up their WinPOS© data. And if needed BBL will provide assistance with the backup data to get you back up and running.

Do not wait in line behind customers who do not have a service agreement. Those with an agreement will be called back ahead of those without and at no cost.

Hope it is never needed, but being down on a Saturday can be tough.  With an agreement your emergency call on Saturday will be returned.

Many times BBL will access your system via our Remote Helpdesk software and you can just sit back and watch as we quickly take care of an issue.

Every needed an detailed walkthrough of a feature or module. Schedule an appointment for a detailed training session to gain the most payback of areas you are unsure. Service includes up to one hour phone training.

A client care agreement provides exclusive access to advance features which include Appointment system with employee scheduling, Timeclock, Integrated shipping with UPS, FedEx, Fedex SmartPost & USPS,  electronic payment integration for Credit Cards, Custom Fitting Management and more.

Want access to the newest most advanced features first.  Shops with a service agreement may be asked to participate in our beta test program where they can have “first looks” and feature input in new upcoming versions beforethe general release into our user community.

Smart Link integration with popular vendors ordering systems to SAVE hours of time.  Current Smartlink integrations are with Dessy, Jim’s Formalwear, eStyle Central & Syvo.

eCommrce Integration.   Would you like to have the ability to showcase your products in an online shopping cart and even to provide online purchasing?  Via BBL BigCommere integration this is possible.

Service includes 300 monthly SMS & Voice messages.  Additional messages may be purchased if needed.

Using triggers define the type of outreach that should be done.  SMS, eMail & Voice messages.  Oftentime referred to as “drip marketing”, it is a set it and forget it opportunity to consistently get your messages delivered.

Access your shop’s web page to see daily receipts and sales by category & vendor.  Access frequently during the day to see how the shop is doing.

Access imagery for the top 100 brands of gowns.  These images are available when adding styles to inventory.